Coming soon

Payment, returns & shipping

We're preparing a clear guide to how checkout, refunds, and delivery or collection work on the marketplace. This page will go live when the content is ready.

In the meantime

  • Order confirmation emails still describe your purchase and next steps.
  • Use My orders for status updates where you have an account.
  • Questions about a specific order are between you and the seller; see complaints policy if you need platform help.